Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms The results should be something like this: For example, type ping 192.168.1.1 and select Enter. For example: 192.168.1.1Īt the prompt, type ping and then select Enter. To the right of it, select Run as administrator > Yes.Īt the command prompt, type ipconfig, and then select Enter. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network. Select Search on the taskbar, and type command prompt. If you can't connect to the network on any device, continue to the next step.Ĭheck to see if there is a problem with the connection to your Wi-Fi router. Do this by using a ping test. If you can connect, the source of the problem is likely due to your device-go to the section Network troubleshooting on your device. On another laptop or phone, try to connect to the same network. If you can't connect to another website, go to the next step. If the website opens, there might be a problem with the specific website. If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a different website. Try the following steps to help narrow down the source of the problem. The steps you take to restart your modem and router can vary, but here are the general steps.Ĭonnection problems can be due to a variety of reasons-problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). When you do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected. This helps create a new connection to your internet service provider (ISP). (An indicator light usually shows when it's on.) Make sure the physical Wi‑Fi switch on your laptop is turned on. To learn more about the differences between 2.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your home layout. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. These will appear as separate networks in the list of available Wi-Fi networks. Many consumer Wi-Fi routers broadcast at two different network frequency bands: 2.4 GHz and 5 GHz. Try connecting to a network on a different frequency band. If it says Connected underneath the network name, select Disconnect, wait a moment, and then select Connect again. If it does, select the Wi-Fi network, and they try to connect to it. Select Manage Wi-Fi connections ( >) on the Wi-Fi quick setting, see if a Wi-Fi network you recognize and trust appears in the list of networks. Also, make sure Airplane mode is turned off. Select the No internet icon on the right side of the taskbar, and make sure Wi-Fi is turned on. Right click the network icon in the right side of the taskbar and select Diagnose network problems or open Get Help for Network & Internet Run Get Help to troubleshoot and fix common connection problems. Internet speeds can fluctuate throughout the day, so do multiple tests to see what your connection speed averages out to.Try these things first to help you fix or narrow down the connection problem. That's fine, but you don't want the results to be drastically below the speed you're supposed to be paying for. Sometimes you might be a little below or a little above what you pay for. will show you your download and upload speeds. Connect to your computer to your router using an Ethernet cable.Here's how to check your home internet speed: Often, they can resync with your cable modem to make sure the speeds are faster. If you're paying $70 a month for a plan that promises up to 250 Mbps, but you're actually only getting 60 Mbps (a plan that might normally cost $40 a month), then you should call your cable company and ask for a discount or to fix your connection speed. Now that you know why you want fast internet, it's time to make sure you're actually getting the sort of speeds that your provider promises. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit
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